Simply run the SFC utility to make sure corrupted system files not causing the issue.
Run System File CheckerĪgain if system files get corrupted, This may cause unnecessary services/applications to run in the background which prevents windows from Shutdown and display messages like an unknown app preventing the shutdown of windows 10. If clean boot helps then you need to enable the services one by one or uninstall recently installed apps to identify which app causing the problem. Now when you next time log in and try to shutdown/restart windows you may notice Windows shutdown properly. Now restart windows (If it prevent, then click shutdown/restart anyway). This will display all programs run at startup, simply right click then and select Disable. Now Under Startup Tab Click Open Task Manager.
Hereunder the Services tab clicks and select the Hide all Microsoft services check box, and then tap or click Disable all.
This will open the System Configuration Window.
Press Windows + R, type msconfig, and ok.
It’s very Simple And easy to perform Clean Boot, To do this We recommend Start windows Clean boot state to check and make sure any third-party app not causing the issue.
Click the Save changes button, And restart windows to check there is no more app preventing shutdown of windows 10.
Now in the Shutdown settings section, clear the check next to Turn on fast startup (recommended) to disable it.
Click Yes if the User Account Control warning appears.
Then choose Change settings that are currently unavailable.
Click on Choose what the power buttons do from the left pane.
To Disable Fast Startup, Press Windows + R, type powercfg.cpl and click ok to open power options.
We recommend once Disable the Fast startup Feature by following the steps below and check the problem is resolved or not. But sometimes this feature causes the issue, stuck push the running processes that result in This App is Preventing Shutdown. Windows 10 fast startup, by default, enabled that pauses the running processes in their existing state instead of closing them, so when the system resumes its operations it doesn’t have to re-initiate the programs from scratch, instead, it just restores the processes and resumes it from there. This is optional but sometimes it’s very helpful. Look for a Power troubleshooter, Select And Run the troubleshooter to check and fix if any power-related bug prevents windows from shutdown. Run Windows Power troubleshooter from Settings -> Update & Security -> Troubleshoot. However, if you feel that no programs were running Still windows causing App is Preventing Shutdown/Restart. Technically, it is recommended to close all running programs before you initiate shutdown /reboot Windows PC.
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